Once a  profile has been approved, neither drivers nor riders are allowed to modify any of the information previously submitted. For minor changes like email, mailing address and/or phone number updates, drivers and riders can submit a request to update their personal details without any supporting documentation. 

To modify or update other details: 

  • Name: Non-typo Name changes require a government issued form of identification or court order to be submitted at the time the request is made
  • Social Security or Tax ID number: Official copy of documented change

All request should be sent to:

Riders: support@VibeRides.com

Drivers: driversupport@VibeRides.com

Vibe Rides Independent Representatives: OverDrive@VibeRides.com